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Shipping & Delivery

1. Do you ship internationally and what is the shipping cost?

Yes. We ship worldwide. It is also free shipping to all over the world for purchase over $65.

2. How long will it take for my order to arrive?

Delivery time = order processing time + transportation time. Normally the processing time of the stocked wigs is about 2-3 business days.(Please note that weekends and holidays are not included). The shipping time is about 3-5 working days to USA and a bit longer to other countries.



 
3. Will you provide a tracking number after shipping?

Yes, once your order is ready to shop, you will receive an email notification with shipping info as well as the tracking number. You can check the shipping status with the tracking number on FedEx/DHL/TNT official website. Please allow up to 24 hours for tracking to show.

 

In stock items typically ship within 2-3 business day.

At RayRayHair.com, our experienced workers hard to ensure every order is of the highest quality. Most of our products are in-stock items and will be shipped out as soon as possible once they are processed. However, styles in high demand and custom orders may need additional production time, 7-30 days will be possible.


Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service Only. The shipping time may take 7-25 working days.


International Shipping

If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. RayRayHair is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.

Tracking Number

An email with a tracking number will be sent to you within 24-48 hours after your order has been shipped. You can track the package on the following website accordingly.
FedEx
: http://www.fedex.com/
DHL:  http://www.dhl.com/
DPD: https://www.dpd.com/tracking
USPS: https://www.usps.com/


Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted.


4. Can orders be delivered to a P.O. Box or APO/FPO address?

Orders shipped to a P.O Box or APO/FPO military addresses will be shipped via USPS Regular Service only.

5. Will you pay the pontential tariff?

RayRayHair is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.

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